Renew your style with our versatile and timeless heels, designed to enhance your natural beauty and increase your self-confidence.
DATASHEET
5cm heel sandal with glitter base and trapezoidal heel • LIGHT BLUE LEATHER INTERIOR • Made in Spain. 100% leather interior. Leather sole. Exclusive model from defloresyfloreros, designed and manufactured in Spain
• Delivery in
* 24-48h in peninsular Spain.
48-72h in the Balearic Islands and Portugal.
* 5-6 working days in the Canary Islands, Ceuta and Melilla.
• Free for Peninsula, Balearic Islands and Portugal
Check delivery times and shipping costs
Shipping for purchases under €55 is €5
• SPAIN CANARY ISLANDS, CEUTA AND MELILLA: Shipping within 5-6 business days.
It costs 6€ for the customer.
• EUROPA I & EUROPE II*: Shipping in 3-7 business days.
It costs 24€ for the customer.
• NORTH AMERICA AND CANADA: Shipping in 20 business days.
It costs 28€ for the customer.
• AUSTRALIA AND CHINA: Shipping in 30 business days.
It costs 47€ for the customer.
• EMIRATES AND LATAM: Shipping in 30 business days.
It has a cost of €49 for the customer.
* 24-48h in peninsular Spain.
48-72h in the Balearic Islands and Portugal.
* 5-6 working days in the Canary Islands, Ceuta and Melilla.
• Free for Peninsula, Balearic Islands and Portugal
Check delivery times and shipping costs
Shipping for purchases under €55 is €5
• BALEARIC ISLANDS AND PORTUGAL: It has a period of 48-72 business hours (Monday to Friday). Shipping cost is free with a purchase over €55.Shipping for purchases under €55 is €5
• SPAIN CANARY ISLANDS, CEUTA AND MELILLA: Shipping within 5-6 business days.
It costs 6€ for the customer.
• EUROPA I & EUROPE II*: Shipping in 3-7 business days.
It costs 24€ for the customer.
• NORTH AMERICA AND CANADA: Shipping in 20 business days.
It costs 28€ for the customer.
• AUSTRALIA AND CHINA: Shipping in 30 business days.
It costs 47€ for the customer.
• EMIRATES AND LATAM: Shipping in 30 business days.
It has a cost of €49 for the customer.
RETURNS:
• First free exchange on new collection items in Peninsula, Balerares and Portugal.
You can manage your exchange or return by clicking here.
• 15 days for exchanges or returns on all orders.• First free exchange on new collection items in Peninsula, Balerares and Portugal.
INSTRUCTIONS FOR EXCHANGES AND RETURNS
What is the maximum period for exchanges and returns?
The maximum period to exchange or return your purchase is 15 days from the purchase date.
What are the requirements for exchanges and returns?
Do not exceed the maximum period of 15 days from the date of receipt.
On the occasion of the Christmas campaign we extend the period for exchanges and returns, purchases made from the end of November are extended until the beginning of January (All this will be indicated as the date approaches)
The product must be returned with the box and its contents in perfect condition. In the event that the shoe box is used as a shipping box, suffering damage for this reason, the cost of the box will be deducted from the return amount. Exchanges and returns of custom-made items are not allowed.
All returns made from the national territory (with the exception of the Canary Islands, Ceuta and Melilla) must be collected by our transport agency.
The cost of shipping under these conditions has a cost of €9 for the customer.
In the case of the Canary Islands, Ceuta, Melilla and Abroad, the client will be responsible for its return.
How can I make a return?
You must send us an email requesting it to info@defloresyfloreros.
Customer service will help you manage it.
How can I make a change and what does it cost?
You must send us an email requesting it to info@defloresyfloreros.
Customer service will help you manage it.
It is very simple, since at the time of delivery the collection is made at the same time.
In the case of items without a discount, the exchange is FREE and in the case of a discount, the cost is €6 for the customer.
When and how will I receive my refund amount?
You will receive the amount through the same payment method used in your purchase in a maximum estimated time of 15 days from confirmation of acceptance of the return, depending on your bank.
Once an exchange has been made, can I return the new item?
Yes, within 15 days from the date you receive the new item.
What items do not allow exchanges and returns?
Exchanges and returns of special items are not allowed.
Can I return or exchange a pre-sale item? What is the deadline?
Pre-sale orders accept changes or returns. The period is 15 days from when you receive the order at home.
Size guide
Customer Reviews
Based on 2 reviews
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M
Son una pasada, me encanta la originalidad y comodidad!!!!!
Muchísimas gracias! Disfrútalos que son una joya! 😉
A
Los zapatos no se correspondían a las fotos de publicidad. Uno de ellos solo tenía una mínima mancha marrón. Intento devolverlos sin pagar los gastos de devolución ya que el producto recibido no sé correspondía con ninguna de las fotos publicitarias y me obligan a pagar los gastos de devolución por adelantado. No puedo entender que estando justificado el motivo d ela devolución y acreditado con fotos, por 9€ pierdan Vds. un cliente. Increíble.
Buenos dias, sentimos el descontento pero tal y como te explicaron mis compañeras de atencion al cliente, son pieles pintadas a mano que son irregulares y no siempre tienen las mismas manchas unas con otras. Te dimos la opcion de cambio de forma gratuita en su momento. Esperamos que lo entiendas. Muchas gracias!
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