We will not ship from August 13 to 16 inclusive.
These ballet flats are not only comfortable, but also exclusive. Why follow trends when you can be the pioneer? Add them to your cart and walk with confidence.
DATASHEET
Basic Ballerina with handmade trim that divides it into two. INTERCHANGEABLE INSOLE. Made in Spain. All our models have a 1.5 cm internal wedge. 100% leather interior. Leather sole. Exclusive model from Defloresyfloreros, designed and manufactured in Spain.
Shipping for purchases under €55 is €5
• BALEARIC ISLANDS AND PORTUGAL: It has a period of 48-72 business hours (Monday to Friday). Shipping cost is free with a purchase over €55.INSTRUCTIONS FOR EXCHANGES AND RETURNS
What is the maximum period for exchanges and returns?
The maximum period to exchange or return your purchase is 15 days from the purchase date.
What are the requirements for exchanges and returns?
Do not exceed the maximum period of 15 days from the date of receipt.
On the occasion of the Christmas campaign we extend the period for exchanges and returns, purchases made from the end of November are extended until the beginning of January (All this will be indicated as the date approaches)
The product must be returned with the box and its contents in perfect condition. In the event that the shoe box is used as a shipping box, suffering damage for this reason, the cost of the box will be deducted from the return amount. Exchanges and returns of custom-made items are not allowed.
All returns made from the national territory (with the exception of the Canary Islands, Ceuta and Melilla) must be collected by our transport agency.
The cost of shipping under these conditions has a cost of €9 for the customer.
In the case of the Canary Islands, Ceuta, Melilla and Abroad, the client will be responsible for its return.
How can I make a return?
You must send us an email requesting it to info@defloresyfloreros.
Customer service will help you manage it.
How can I make a change and what does it cost?
You must send us an email requesting it to info@defloresyfloreros.
Customer service will help you manage it.
It is very simple, since at the time of delivery the collection is made at the same time.
In the case of items without a discount, the exchange is FREE and in the case of a discount, the cost is €6 for the customer.
When and how will I receive my refund amount?
You will receive the amount through the same payment method used in your purchase in a maximum estimated time of 15 days from confirmation of acceptance of the return, depending on your bank.
Once an exchange has been made, can I return the new item?
Yes, within 15 days from the date you receive the new item.
What items do not allow exchanges and returns?
Exchanges and returns of special items are not allowed.
Can I return or exchange a pre-sale item? What is the deadline?
Pre-sale orders accept changes or returns. The period is 15 days from when you receive the order at home.
Tendré unos 20 zapatos de la marca y este modelo, me ha encantado. Las telas de esta temporada son maravillosas! Es una bailarina cómoda, combina con todo y genial la plantilla intercambiable.
Millones de gracias por tu fidelidad! Disfrútalas mucho 😍
Me gusta mucho la originalidad de la tela.
Aún no he usado la plantilla de lana pero como vivo en Gijón lo haré muy pronto. Tenemos 16 grados de temperatura. Gracias. ☺️☺️
¡Qué modelo tan maravilloso! Queda ideal! Disfrútalo muchísimo
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